Security at MateAI
We take the security of your data seriously. Our platform is built with security-first principles to protect your business information at every level.
Last updated: February 2026
Encryption
All data is encrypted in transit with TLS 1.3 and at rest with AES-256. Your information is protected at every layer.
AWS Infrastructure
Hosted on Amazon Web Services with enterprise-grade security, redundancy, and compliance certifications.
JWT Authentication
Secure token-based authentication with short-lived access tokens and encrypted refresh tokens.
Data Protection
Strict access controls, audit logging, and data isolation ensure your business data remains private and secure.
Our Security Practices
Regular Security Audits
We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.
Minimal Data Collection
We follow data minimization principles — we only collect the data strictly necessary to deliver our services.
Incident Response
We maintain an incident response plan to quickly detect, contain, and remediate security events.
Report a Vulnerability
If you discover a security vulnerability, please report it to our security team at: security@getmateai.com
Security Team
Email: security@getmateai.com